Confidentiality

Not disclosing information to any external source unless required to do so by law.

Co-Operation

Working together and with others to achieve shared goals.

Equality

Opposing discrimination and treating everyone fairly.

Independence

Not subject to the control of any housing provider, lending institution or political party.

Quality

Committed to continuous improvement of staff and service delivery.

Respect

Acting with integrity and treating everyone in a non judgemental manner.