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Mediation and counselling Print E-mail

Mediation may be able to help you find a solution to your housing problem. It is not appropriate in every case but can be very effective. If your housing problem is only one issue you need to solve counselling may help you tackle some of your other issues.

Situations when mediation can help

Mediation is not appropriate in every case but it may help to find a solution to your housing problems. Mediation is best at resolving short term issues. It can be very useful for young people, couples with relationship problems or people having neighbour disputes .

The Housing Executive can provide advice and assistance if you want to use a mediation service. Contact your local Housing Executive District Office for more information or use the Advice Services Directory to find a mediation service near you.

Young people

Mediation might help if you have been told to leave home but you don't want to. If you are under 18, icon Social Services or a young person's agency may be able to arrange a meeting between you and your parents or carers. You can discuss your differences and may be able to come to a solution that allows you to stay in, or return to, your home.

Mediation isn't simply about helping you return home. It can also help you restore links with your family and improve relations with your family.

Couples who are splitting up

If you are experiencing difficulties in your relationship you can approach organisations such as Relate for help. Relate will work with you and your partner to try to resolve any difficulties.

If you have children and are splitting up mediation can lead to amicable arrangements about the family home and care of the children.

Neighbour disputes

If you are having a dispute with a neighbour it is a good idea to seek mediation to resolve problems before they get worse. The Housing Executive and many housing associations have access to mediation services for their tenants. Use the Advice Services Directory to find a mediation service near you.

When can counselling help?

Your housing situation may be one of many issues that you need to resolve. Counselling may be able to help if:

  • you are in or you have just left a violent relationship
  • you have been abused
  • you have a drink or drug problem
  • you have a lot of debt.

Counselling can help you cope with your situation. There are specialist organisations that can arrange counselling for you. You can also ask your doctor about counselling services.

Specialist agencies

Some agencies offer specific help to people with particular needs. For example, some agencies focus on:

  • young people
  • older people
  • people with a physical or mental illness or disability
  • people with a drink or drug problem
  • people from abroad
  • people who have suffered domestic abuse
  • care leavers
  • prison leavers
  • people leaving the armed forces.

The help and support each agency offers does vary. Some can negotiate on your behalf. Others may help you to find housing, or have accommodation available themselves.

If you are not familiar with housing law it can be difficult to resolve a housing problem. This website gives general information about housing. If you need specific advice about your personal situation, contact Housing Rights Service.

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Housing Rights Service 028 9024 5640

Mortgage Debt Advice Service 0300 323 0310

NIHE General Enquiry line 03448 920 900

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NIHE Housing Benefit Line 03448 920 902

Simon Community Homeless Line 0800 171 2222

 

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