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How to claim housing benefit? Print E-mail

If you think you may be entitled to housing benefit, you should claim as soon as possible. Housing benefit is usually awarded from the Monday following the date of your application.  If you're a private tenant and want to know more about housing benefit, including how to make a claim, visit our renting subsite.

You will only get housing benefit if you apply using the ‘Housing Benefit Application Form'.

Where can I get a form?

You can get Housing benefit application form (HB1) from:

You can also telephone NIHE's Housing Benefit enquiries line on 03448 920 902.  You can also download the form.  Guidance on completing the application is available from the Housing Executive's website.

Completing the application form

Complete the form with careful attention. Your housing benefit may be delayed if:

  • you don't complete the form accurately,
  • you don't give the Housing Executive all the information it needs.

If you are a Housing Executive tenant, you may not have to complete parts 11 and 13 in the form. It is important that you read the form carefully and follow the instructions.

The Housing Executive won't be able to complete your application if you don't return:

  • a completed ‘Housing benefit application form', 
  • proof of identity,
  • proof of income.

If you rent from a private landlord you will also need to get your landlord to complete the Certificate of Occupation.

Proof of identity

The Housing Executive will accept:

  •  a valid Northern Ireland driving licence,
  • your current passport,
  • electoral identity card.

If none of these are available, the Housing Executive will accept two or more of the following:

  • your benefit book,
  •  your birth certificate,
  • credit card statment,
  • your marriage certificate,
  • your divorce or annulment papers,
  • EU member state identity card,
  •  UK residency permit,
  • medical card,
  • insurance policies,
  • gas, electricity or telephone bills in your name and issued in the last quarter to your address,
  • wage slip from your current employer.

Proof of income

  • wage slips,
  • benefit books,
  • bank statements,
  • a letter from you bank or building society confirming the details of your savings.

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Where should I return the form?

If you are claiming income support, jobseeker's allowance, employment and support allowance (income related) or pension credit (guarantee element), you should return the form to the Jobs and Benefits Office which you attend. You may also send this form to your local Housing Executive District Office.

If you are working or receiving any other benefits, including pension credit (savings element), you should return this form directly to your local Housing Executive District Office.

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Housing Rights Advice NI

Please Note:

This site deals with Northern Ireland only.

Useful numbers

Housing Rights Service 028 9024 5640

Mortgage Debt Advice Service 0300 323 0310

NIHE General Enquiry line 03448 920 900

NIHE Repairs Line 03448  920 901

NIHE Housing Benefit Line 03448 920 902

Simon Community Homeless Line 0800 171 2222

 

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