Your housing association must make sure that your home is safe to live in. Your tenancy agreement should outline who is responsible for carrying out repairs.

Contact your housing association or a local advice agency if you don't have a tenancy agreement and you need your home repaired.

Who has to carry out the repairs?

Your tenancy agreement outlines the type of repairs your housing association must carry out. You will usually have to repair damage that you have caused. More

Right to repair scheme

The Right to repair scheme ensures that problems that could affect your health or safety are resolved quickly. The repairs must cost less than £250 to qualify for the Right to repair scheme. More

Unhappy with the repairs

Use your housing association's complaints procedure if your housing association won't carry out repairs or you are unhappy with the standard of work carried out. More