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Your responsibilities to your housing association Print E-mail

Your responsibilities to your housing association are outlined in your tenancy agreement. You can also find information on your responsibilities in your Tenant's Handbook.

You must:

  • pay the rent and rates when due,
  • keep the property in good condition,
  • repair anything that your tenancy agreement states is your responsibility,
  • replace any items damaged because of neglect or carelessness,
  • report any repairs to the housing association,
  • not carry out antisocial behaviour,
  • leave the property in good condition when you leave your tenancy.

You must ask the housing association for permission if you want to:

  • exchange your accommodation,
  • transfer your accommodation,
  • sublet your accommodation,
  • decorate the outside of your accommodation,
  • make alterations to your accommodation,
  • add a shed or loft,
  • keep more than one domestic pet.

Get advice if you are unsure about your responsibilities as a housing association tenant. If you think you may not be able to meet your responsibilities, such as paying your rent on time, you should get advice as soon as possible.  You can get advice from Housing Rights Service or your housing association .

 
Housing Rights Advice NI

Please Note:

This site deals with Northern Ireland only.

Useful numbers

Housing Rights Service 028 9024 5640

Mortgage Debt Advice Service 0300 323 0310

NIHE General Enquiry line 03448 920 900

NIHE Repairs Line 03448  920 901

NIHE Housing Benefit Line 03448 920 902

Simon Community Homeless Line 0800 171 2222

 

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