Advice by Email

This website offers comprehensive information and advice on a variety of housing issues. If you haven't already tried to find the information you need on our website, please use our search facility to look for a particular topic or keyword. If you can’t find information that you are looking for, use the form below to send us your questions.

Before you begin...

We can't help you if you need advice on housing in England, Scotland, Wales or the Republic of Ireland. We can only help if your question is about housing in Northern Ireland. The links on our footer menu will take you to websites that can help with housing problems in other countries.

Our answer will be based on the information you provide and will give you general guidance on your housing options or how to resolve your problem. We'll try to respond as quickly as possible, but it may take up to 3 working days before you get an answer.  If your situation is complicated or you need help urgently, it may be best to speak to one of our advisers. 

Make sure you read and understand our terms and conditions before you begin. Required entry fields are indicated with a *. If you are concerned about the safety of your personal information, please read our Data Protection statement.